Refund policy

Unified Bike Co. offers a Shop with Confidence Guarantee on all purchases. If you’re not 100% satisfied with your purchase, we will gladly accept returns in a like new condition.

  • Items must be in new condition, with all original packaging, and with all manuals and accessories included (Items returned damaged, used, or without packaging are subject to a restocking fee or a partial refund based on the market value of the returned product).
  • Bicycles may be returned or exchanged within 14 days of delivery or receiving (shipping and re-stocking fees may apply).
  • Gear may be returned or exchanged within 30 days of delivery or receiving.
  • All apparel must be returned new, unworn, and unwashed, with all tags where applicable.  If there are any signs of use, we may refuse the return.
  • All shoes must must be returned in a new condition and show no signs of installation of parts or hardware. If any of these conditions are violated, we may refuse the return.
  • All closeout items are final sale.
  • All refunds require original receipt. For returns without an original receipt, we may, at our discretion, issue store credit.
  • We will provide a prepaid return shipping label (cost to be deducted from final refund amount)
  • Refunds will be issued in the same form of payment as originally used.
  • Shipping and Assembly fees are non-refundable.